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PUBLIC SALE AND PURCHASE AGREEMENT (OFFER)
This Public Offer Contract (hereinafter referred to as the "Contract") governs the terms of retail sales conducted by IE «Kazrustrade», IIN: 871101300349 and/or third parties acting as Partners of the website, hereinafter referred to as the "Seller," to an individual who accepts the terms of this Contract, hereinafter referred to as the "Buyer."
1.1. For this Contract, the following key terms are used:
Public Contract – a contract establishing the rights and obligations of the Seller and the Buyer in the process of selling and purchasing goods.
Acceptance – full and unconditional agreement of the Buyer to enter into this Contract in accordance with paragraph 5 of Article 395 of the Civil Code of the Republic of Kazakhstan, expressed through the placement of an order and/or payment for the Goods. The Seller reserves the right to revoke the offer within 24 hours after receiving Acceptance by notifying the Buyer via email or SMS in case the Goods are out of stock.
Goods – electronics, computer equipment, components, accessories, household appliances, and other products listed on the Website.
Price of Goods – the price set by the Seller for the Goods.
Delivery Organizations – companies listed in the "Delivery" section of the Website, responsible for delivering the Goods.
Warranty Agreement – a document confirming the right to free warranty service during the warranty period, indicating the date of sale and the name of the Goods.
Warranty Period – the period during which the Seller or manufacturer guarantees the quality of the Goods, provided the conditions of use and storage are followed.
Partner Bank – a financial institution providing credit services to Buyers.
Website – the "Qbit computers" online store located at quantumpc.kz, owned by IE «Kazrustrade».
Partner – a legal entity that has entered into an agreement with IE «Kazrustrade» for the right to sell its goods through the Website.
Electronic Key – a digital code for activating software.
Delivery Service – a paid service provided by the Seller on behalf of the Buyer, involving the transfer of Goods, Electronic Key, Discounted Goods, or Certificate to the selected Delivery Organization for delivery to the Buyer’s location. The service includes delivery costs and the Seller’s remuneration.
Discounted Goods – new goods with minor external defects (scratches, scuffs) that do not affect functionality, sold at a discount set by the Seller.
Electronic Certificate – a digital document with a unique code used as a payment method for Goods or Discounted Goods.
2.1. The Seller undertakes to sell the Goods, Electronic Key, Discounted Goods, Electronic Certificate, or Service to the Buyer in accordance with the prices and conditions specified on the Website, and the Buyer undertakes to accept and pay for them under the terms of this Contract.
2.2. This Contract governs the relationship between the Seller and the Buyer regarding the sale and purchase of Goods, Electronic Keys, Discounted Goods, Electronic Certificates, or Services through the Website via Acceptance of this Contract, order placement, and provision of the Delivery Service to the Buyer.
2.3. This Contract is public, and its terms are developed in accordance with the legislation of the Republic of Kazakhstan and determined by the Seller. Acceptance of the Contract’s terms is confirmed by the Buyer’s payment for the ordered Goods or Services (including payment via credit).
3.1. The Seller undertakes to:
3.1.1. Provide the Buyer with information about the methods of receiving Goods, Electronic Keys, Discounted Goods, Electronic Certificates, or Services, payment methods, list of Delivery Organizations, and the cost of the Delivery Service through the Website or other publicly accessible channels.
3.1.2. Provide the Delivery Service on behalf of the Buyer in accordance with clauses 6.2 and 6.3 of this Contract.
3.1.3. Provide the Buyer with the necessary documentation for receiving and using the Goods, Electronic Key, Discounted Goods, Electronic Certificate, or Service.
3.1.4. Notify the Buyer of any changes to the payment method selected under clause 3.2.3.
3.1.5. Fulfill other obligations provided by the legislation of the Republic of Kazakhstan.
3.2. The Seller is entitled to:
3.2.1. Demand compensation for losses caused by the Buyer’s failure or improper fulfillment of obligations under this Contract.
3.2.2. Amend the terms of this Contract, notifying the Buyer through the Website or other publicly accessible means.
3.2.3. Change the payment method chosen by the Buyer without providing reasons.
3.2.4. Withhold the Buyer’s funds in the amount of incurred losses until compensation is made.
3.2.5. Change the price of Goods, Electronic Keys, Discounted Goods, Electronic Certificates, or Services or cancel an order in case of incorrect pricing, description, or unavailability of Goods, notifying the Buyer.
3.2.6. Unilaterally refuse to fulfill the Contract before transferring the Goods, Electronic Key, Discounted Goods, or Electronic Certificate if the price or description was incorrect, refunding the Buyer’s prepayment.
3.2.7. Refuse a transaction without providing reasons.
3.2.8. Exercise other rights provided by the legislation of the Republic of Kazakhstan.
3.3. The Buyer undertakes to:
3.3.1. Pay for the Goods, Electronic Key, Discounted Goods, Electronic Certificate, Service, and Delivery Service in accordance with the terms of this Contract.
3.3.2. Perform all actions necessary to accept the Goods, Electronic Key, Discounted Goods, Electronic Certificate, or Service.
3.3.3. Compensate the Seller for losses resulting from the Buyer’s failure or improper fulfillment of obligations.
3.3.4. In case of refusal of the Goods, Electronic Key, Discounted Goods, or Electronic Certificate, reimburse the costs of delivery, insurance, and return.
3.3.5. Fulfill other obligations provided by the legislation of the Republic of Kazakhstan.
3.4. The Buyer is entitled to:
3.4.1. Receive the Goods, Electronic Key, Discounted Goods, Electronic Certificate, or Service, choosing the payment and delivery methods in accordance with this Contract.
3.4.2. Insure the Goods sent through the Delivery Organization.
3.4.3. Seek protection of rights in case of violation:
To the Seller: IE «Kazrustrade», Almaty, Zheltoksan avenue, buidling 96, office 304
To authorized bodies or entities for pre-trial dispute resolution listed on gov.kz.
To judicial authorities in accordance with the legislation of the Republic of Kazakhstan.
To the Delivery Organization in case of loss, damage, or destruction of the Goods during delivery.
4.1. The warranty period and the Seller’s obligations for the Goods, Electronic Key, Discounted Goods, or Electronic Certificate are specified in the Warranty Agreement.
4.2. Warranty repairs are carried out at the Seller’s authorized service centers or those of its partners.
4.3. Conditions under which warranty service is not provided are specified in the "Warranty" section on the Website and in clause 2.6 of the Warranty Agreement.
4.4. The Buyer confirms familiarity and agreement with the warranty terms posted on the Website.
4.5. Other matters are governed by the legislation of the Republic of Kazakhstan.
5.1. The price of the Goods, Electronic Key, Discounted Goods, Electronic Certificate, Service, and Delivery Service is indicated on the Website.
5.2. The cost of the Delivery Service includes the cost of services provided by the Delivery Organization and the Seller’s remuneration.
5.3. The Buyer independently selects the payment method.
5.4. When purchasing, the Buyer selects the Goods, Electronic Key, Discounted Goods, Electronic Certificate, or Service on the Website, places an order, chooses the delivery method, after which the Seller sends an invoice with the validity period.
5.5. For purchases on credit, the Buyer submits an application on the Website, and the Partner Bank conducts a preliminary review. The final decision on the credit is made after the Buyer signs the bank agreement via the Bank’s mobile application.
5.6. The Buyer confirms familiarity and agreement with the payment terms posted on the Website.
5.7. Payments are made in the national currency of the Republic of Kazakhstan – tenge.
5.8. By placing an order, the Buyer confirms they are at least 18 years old.
5.9. To receive a fully or partially paid order, the Buyer must provide the code from the SMS (generated for orders paid by card, bonuses, or electronic payments).
6.1. Shipment of the Goods, Electronic Key, Discounted Goods, or Electronic Certificate from the Seller’s warehouse is carried out after full payment, except for cases of payment on delivery.
6.2. The Delivery Service is provided by the Seller on behalf of and in the interests of the Buyer.
6.3. The Delivery Service includes:
Arranging for a courier from the Buyer’s chosen Delivery Organization to the Seller’s warehouse.
Transferring the Goods, Electronic Key, Discounted Goods, or Electronic Certificate to the courier without an inventory list.
Payment for the Delivery Organization’s services.
6.4. Delivery is carried out by the Delivery Organization if technically feasible.
6.5. The Electronic Key is sent to the Buyer’s email address provided during order placement. The service is considered provided upon sending the key.
6.6. The Seller may verify the Buyer’s identity before releasing the order and refuse release if the procedure is not completed.
6.7. For legal entities, a properly executed power of attorney and an identity document are required.
6.8. Acceptance is confirmed by:
A signed delivery note or acceptance act.
Electronic delivery and handover data or an email sent to the Buyer enabling ownership rights.
6.9. The Buyer confirms familiarity and agreement with the delivery terms posted on the Website.
7.1. The Seller and Buyer are liable for non-fulfillment or improper fulfillment of obligations in accordance with this Contract and the legislation of the Republic of Kazakhstan.
7.2. The Seller is not liable for:
The availability of Goods after the invoice validity period expires.
Defects in Goods caused by the Buyer’s failure to follow usage conditions.
Loss, destruction, or damage to Goods after transfer.
7.3. In case of refusal of the Goods, Electronic Key, Discounted Goods, or Electronic Certificate, the Buyer reimburses delivery, insurance, and return costs.
7.4. Electronic Keys are non-returnable and non-exchangeable.
7.5. Other matters are governed by the legislation of the Republic of Kazakhstan.
8.1. The Parties confirm they have the authority to conclude and fulfill this Contract.
8.2. The Contract takes effect upon its publication on the Website.
8.3. The Contract is concluded for an indefinite period.
8.4. The Contract is considered concluded from the moment of the Buyer’s payment for the ordered Goods, Electronic Key, Discounted Goods, Electronic Certificate, or Service.
8.5. The entry into force of this Contract does not relieve the Parties of obligations arising before its acceptance.
8.6. This Contract is public (Article 387 of the Civil Code of the Republic of Kazakhstan).
8.7. The Buyer may unilaterally terminate the Contract by notifying the Seller in writing, specifying the reason, sent to the Seller’s address.
8.8. Other matters are governed by the legislation of the Republic of Kazakhstan.
Version dated 30.09.2025
